Ultimate E-mail by Lenny Charnoff



About Lenny Charnoff

Leonard Charnoff has promoted the possibilities of the Internet since 1990.

Charnoff has consulted to many organizations helping frame Net applications to their purposes, including Lee Hecht Harrison, Esco Corp., Waggener Edstrom, and LERN. He is also a sought after speaker among professional and trade organizations and has introduced the potential of the Internet to Construction Industry Marketing Association, Northwest Food Processors Association, The Oregon Department of Employment, American Society of Association Executives and most recently to the Continuing Dental Education Association.

He has been selected by Microsoft Corp as one of four Internet entrepreneurs to be featured in the TV series "America At Work"- Roadmap To The Internet.

Charnoff publishes a series of video tapes and web sites specializing in Internet literacy. Ultimate E-mail: Tips and Secrets of The Internet Wizards is the first tape in the series. More information about the series can be found out by sending an e-mail to the Ultimate E-mail Autoresponder.

Before starting his own business, Charnoff worked in marketing and sales at Apple Computer, Inc. A transplanted New Yorker, Lenny currently resides on a small ranch in Gaston, Or. with his wife and daughter, where he raises Alpacas and Horses.

Lenny can be reached by phone at 503-985-9539 or by e-mail at charnoff@
netogether.com


You can also visit Lenny's
Netogether Web site for more information.








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Ultimate E-mail:
Tips from the Internet Wizards

by Lenny Charnoff
Netogether

(Editor's Note: Anyone wishing to make the most of their e-mail application should immediately order a copy of the video Ultimate E-mail: Secrets of the Internet Wizards by Lenny Charnoff. It's well written, very educational and beautifully produced. A must for any Internet marketer.)

How can I successfully connect to my e-mail while traveling?

A major frustration when traveling is to call your voice mail for messages and find out that there is important e-mail waiting for you but you do not know how to retrieve it away from home. Before we tackle that frustration, let's first decide what kind of traveler you are and what means you have at your disposal for checking your e-mail. The second consideration is the Internet Service Provider that you are currently using. The third consideration is pre-planning travel arrangements.

The Infrequent Traveler - less than 12 times a year.

Preplanning Travel Arrangements

1. Most hotels now have business centers with connections to the Internet. A quick call to the property will let you know if they have a connection. If they do, the solution is very simple. Acquire a free web e-mail address at one of the services listed below:
2. Each of these services allow you to send and receive e-mail for free. You also may check your Internet e-mail. **Very Important:** before you go on your trip, copy down your Internet Software settings. You should have the following:

  • POP server name (incoming) = which is usually mail.yourdomain.com
  • SMTP server name (outgoing) = which is usually mail.yourdomain.com
  • Password = unique to your own individual account.
3. If your hotel does not have a business center, you can check with Kinkos for a store near your destination. They have 850 locations worldwide. At Kinkos you can access your e-mail using one of the free e-mail web services listed above. The hourly charge is $12 per hour billed by the minute.

4. Finally, I advise my Internet clients to subscribe to two Internet Service Providers. If you value your e-mail and one service is down, you at least have a fighting chance to access your e-mail with the other provider. Two excellent choices with hundreds of available access points are: IBM network and AOL.

Frequent Traveler - more than 12 times a year

The Frequent Traveler needs all the tools of the Infrequent Traveler, plus he or she needs to select the second Internet Service Provider with the following considerations:

1. For traveling, the second ISP offers a connection to a worldwide collection of hosts. Both UUNET and IPASS offer this.

These services have connections to thousands of sites all over the world. Look at these two urls to find out if your destination is serviced.

2. Another simple item that most people forget when traveling is to change the mail preferences. You may be downloading your mail on to another computer. You should change the configuration settings so that the mail remains on your server. When you get back from your trip, there will be a retained copy.

Constant Traveler - travels twice per month or more.

I like to refer to the constant traveler has an e-mail junkie. She or he must be in constant contact with their e-mail. All the previous suggestions apply to this traveler plus the following: 1. Be able to Telnet (go into the shell account) to your account and change parameters. If you are a constant traveler, this is a "must have" skill. Proficiency with this Internet client is required for job competency if you are a constant traveler. Many excellent Telnet clients can be found at Softseek.

2. One of the capabilities constant travelers need is the ability to change the forwarding file on their e-mail address. Airnote Wireless Information has a wonderful resource for forwarding your e-mail.

3. The constant traveler also needs the best filtering system available. Eudora Pro and Pegasus Mail provide superb filtering for your e-mail. Pegasus is also freeware.

4. I suggest that you have one private e-mail address, which serves very much like an unlisted telephone number. You can add this to your internet account for less than $10 per month. Only give this out to your closest relatives and confidants. **Never** use this address to answer mailing list or newsgroup postings. This practice will keep your "private e-mail" address practically spam free. At the end of a long day, you can check in with those dearest to you without going through all the other messages first.

5. Use filters on your regular e-mail account that say basically that only e-mail from these addresses will go to the private account. The last step is to subscribe to a service like Airnote that will forward your "private e-mail" to a pager or PCS cell phone. Your loved ones will appreciate that they can reach you if there is a family emergency or something they simply MUST share.

The Traveling E-mail Check List

1. Printed copy of primary Internet pop account and password.
2. Printed copy of free web service e-mail account.
3. List of phone destination #'s on your route for a local call with your roaming service (i.e. IBM, UUNeT, IPASS).
4. Extra batteries for pager, laptop computer, cellular phone.
5. Printed Copy Of Kinkos locations on your route.
6. Printed copy of your login and password for your secondary Internet account.

E-mail is now a necessity in the business world. A little pre-trip planning will enable you to pick up your e-mail when you are traveling.

How can I easily find someone's e-mail address in the directories on the Web?

Repeat after me: "The purpose of having an e-mail program is to make looking up e-mail addresses easier". Most of us don't have extra free time to learn the idiosyncrasies of a new program. The mandate of any e-mail client should be that it is easy to use and has an intuitive interface.

Microsoft achieves this with Outlook Express and offers it free with Internet Explorer 4.0. Outlook Express has LDAP capability, which is the ability to look up someone's address in different e-mail directories. on the Web. Outlook Express has 7 default directories, providing the most search capabilities of any e-mail client, without special and difficult configuration. You can search these directories ( i.e. infospace, whowhere, four11, etc.) and have an excellent possibility of finding the target of your search.

Clicking with the button on the right side of your mouse produces even more information about the person. For example, last known workplace, hobbies or a map to their business location. Regarding privacy, this information will be available about you only if you have supplied the data previously to web sources.

What does all that x-sender, x-mailer, etc. mean on the headers? Is it important for me to know this information?

The headers on an e-mail post are very much like a return address label on postal mail. The term x signifies the name of the sender, mail client, or unique identification listing of the specific e-mail. Headers can tell you the following: 1. What time the sender sent out the e-mail from their end. This helps you know if there is an unusual delay in receiving your e-mail.

2. What e-mail client they used to send out the post. This can come in handy if you have the same e-mail client. You know that any formatting or hyper-links are easily read by the recipient.

3. Who the sender is. Of course, unless a person uses a digital signature, he or she can misinform readers as to who he/she really is. The great majority of senders do not try to hide their identity.

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